Shipping Policy
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We ship internationally including to all GCC countries. At the moment we do not charge separately for shipping to GCC countries or India but in case of any special promotions where shipping charges are to be paid, these will be shown separately on checkout before you confirm your order. For other geographies, a small shipping fee may be levied on each shipment that will be shown before the checkout. For shipments outside of UAE or India, taxes & customs duties, if any, must be borne by the customer.
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All Bombay Shirt Company products are built to order. Delivery time will vary from product to product and cannot be guaranteed. An indicative time period is approximately 14 days including shipping time. In case you have ordered a fabric that is imported in India, we take 21 days to ship your order. If you've ordered more than 3 shirts, we send you the first shirt as a trial in 7 days, and once you've confirmed you're happy with the fit, we process the rest of the order.
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We ship through 3rd party courier companies. Please note, that in case of any unfortunate events there can be a slight delay in delivery. Though, we try our best to have your custom-shirt delivered to you in time. Shipping delays due to courier companies cannot be controlled by us.
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In rare cases when a fabric you've selected is not available, our Customer Care team will get in touch with you to help select an alternate option. If you're not happy with the alternate fabric, we will refund your money back.
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We shall keep you updated with status of your order via email both when it's placed, and when it's shipped out.
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In case you're shopping at one of our stores, we will send you an email when your shirt is ready for pick up from the store.